Update on XBOSoft

I had a chance to catch up with Philip Lew, the founder and CEO of XBOSoft, yesterday.  Since I first wrote about the company, it has continued grow in both new clients and headcount.

Mr. Lew attributes much of the success to focus.  XBOSoft avoided the trap of trying to be all things to all clients.  Instead, they continue to build on their reputation as dedicated quality assurance experts.  They are testing specialists.  XBOSoft has also insisted on hiring staff with the right mix of technical expertise and client service orientation.  Finally, the company emphasizes developing tools and processes that enable them to test more effectively.  As a result of this focus, XBOSoft is able to deliver what they promise and provide measurable value to their clients.

Apparently, it’s working.  Mr. Lew reports that all of their clients have become repeat customers.  Beyond that, his satisfied clients are providing referrals to new opportunities.  You really can’t ask for better validation than that.

XBOSoft distinguishes itself from the vast majority of the current crop of Chinese outsourcing companies by maintaining a laser like focus on testing services and satisfying their clients.  I’ve long believed that China is the ideal destination for outsourcing testing and XBOSoft’s success reinforces my confidence.  You should keep these folks in mind to help with your testing efforts.

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